Facility Owners:
FAC Automate uses an enterprise pricing model for facility licenses. Pricing is based on two main factors: the size of your institution and the number of FAC Automate features selected. Additional optional services include data usage and management, system customization, and field service onboarding assistance.

Premium Vendor Account:
The FAC Automate Premium Vendor model operates on a per-seat license with a per-facility connection fee. All Premium Vendor accounts have the option to join the reseller program. If eligible, custom pricing models can be discussed with an account representative.

Billing Methods:
FAC Automate offers multiple billing cycles, including monthly, quarterly, and annual options for all standard license fees. Support services may be billed on a Net 30 cycle, as outlined in the work order agreement.

To learn more about pricing specific to your team, please contact us at info@facautomate.com or submit a request here.

Due to the complexity of facility operations and workflows, FAC Automate does not offer a free trial. However, we provide a fully functional demo where users are invited into the system and guided through the use of the tools, libraries, and features they’re interested in. This allows you to explore FAC Automate’s capabilities before making a commitment.

FAC Automate offers the following support formats:

• Email

• Chat messaging

• Web portal submissions

Yes! FAC Automate offers engineering services tailored to optimize your experience and meet the specific needs of your facilities. These customization options are identified during the sales process and can be implemented during onboarding or via a work order.

Yes, FAC Automate offers custom API integration services to seamlessly connect with your existing systems. These integrations can be set up during onboarding or through a work order. Be sure to discuss your integration needs with our team during the sales process, so we can customize the solution to meet your specific requirements.